Help Center & FAQs
Learn how to launch the website, run events, manage members, and measure impact—without technical overhead.
Looking for specifics?
Jump to Getting Started, scan Popular Topics, or expand the FAQs below.
Launch in three simple steps
Prepare branding, publish essentials, and promote first events to build early momentum.
Create Your Community Website
Provision the site, set branding (logo, colors), and confirm visibility so members can discover the community quickly.
- Choose a short site name and upload brand assets for a consistent identity.
- Enable SEO basics and verify mobile responsiveness for better reach.
- Publish About, Mission, and a first News update to welcome visitors.
Set Up Events
Plan, publish, and promote recurring or one-time events with registrations and reminders.
- Add agenda, images, capacity, and RSVP or ticketing as needed.
- Schedule reminders (T‑7 days, T‑24 hours) to boost attendance.
- Post an event recap with highlights and photos to build momentum.
Onboard Members
Collect essential details, review approvals when needed, and automate welcome messages.
- Use minimal intake fields and tags for segmentation (chapter, interests).
- Auto‑approve trusted domains; manually review public signups.
- Guide new members to complete profiles and join an upcoming event.
Answers you’ll use often
Explore frequently referenced features and best practices.
Multilingual Content
Publish content in multiple languages, including localized media captions and per‑locale pages.
Payments & Donations
Accept membership fees, tickets, and donations with branded receipts and exportable reports.
Analytics & Insights
Track traffic, engagement, and conversions with role‑specific dashboards for leaders and editors.
Roles & Permissions
Apply least‑privilege roles for admins, editors, and members with audit-friendly workflows.
Common Questions
Expand a question to see details, with examples aligned to community operations.
Still need assistance?
Share context with the team and get tailored guidance for the community’s goals.
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